“Analisis Kualitas Pelayanan Administrasi Akademik Dengan Metode Importance Analysis (IPA) (Studi Fakultas Ekonomi Universitas Bhayangkara Jakarta Raya)”, JIMU, vol. 1, no. 2, Oct. 2019, Accessed: Sep. 01, 2024. [Online]. Available: https://ejurnal.ubharajaya.ac.id/index.php/JIMU/article/view/2796