Pengaruh Customer Relationship Management Dan Citra Perusahaan Terhadap Kepuasan Dan Loyalitas Nasabah Di PT. Bank Rakyat Indonesia TBK Kantor Cabang Tambun, Bekasi . JIMU [Internet]. 2021 Apr. 20 [cited 2024 Sep. 1];3(1). Available from: https://ejurnal.ubharajaya.ac.id/index.php/JIMU/article/view/2830