The Effect of Work Design and Production Processes on the Performance of MSMEs with Human Resource Competence as a Moderating Variable(A Study of MSMEs in the Former Pekalongan Residency)

Abstract

This study examines the effect of work design and production processes on the performance of MSMEs in the former Pekalongan Residency, with human resource competence as a moderating variable. Questionnaires were distributed to 96 MSME respondents in the former Pekalongan Residency using purposive sampling and a 5-point Likert scale questionnaire. This quantitative study used MRA testing to examine how human resource competencies can moderate the influence of work design and production processes on the performance of MSMEs in the former Pekalongan Residency. The results showed that work design and production processes had a positive effect on MSME performance. Human resource competencies moderated the relationship between work design and production processes and MSME performance.

The originality of this paper lies in its focus on the moderating role of human resource competencies in strengthening the influence of work design and production process variables on the performance of MSMEs in the former Pekalongan Residency.